SARS Call Centre Vacancies – Senior Project Manager

Job Description:

To manage the inception and implementation of transformational software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and cost requirements and ensuring a basis for benefits realisation is set.

Job Responsibilities:

• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Proactively identify interconnected problems, determine impact and use these to develop best fit alternatives; implementing best practice solutions.

Job Requirements:

• 8-10 years’ experience in a Project Management environment, of which 3-4 years ideally at junior management level.
• Relevant Bachelor’s Degree / Advanced Diploma (NQF 7)

Job Details:

Company: South African Revenue Service – SARS

Vacancy Type: Full Time

Job Location: Pretoria

Application Deadline: N/A

Apply Here

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