Netflix Internship – Fraud Operations Manager

Job Description:

This person would be based from our Los Gatos, CA office. Our Payments Fraud team is part of the Product organization, working closely with our core payments and partner payments teams that enable millions of customers to pay for Netflix.

Job Responsibilities:

• Interact with outside partners (e.g., fraud prevention providers, processors/acquires, card brands, issuers, payment partners) to address issues while also aiming for medium to long-term solutions
• Support proactive efforts to (a) measure and (b) mitigate fraud risk without negatively impacting core metrics and the broader customer experience
• Support core payments methods and also those established through partnership
• Collaborate effectively cross-functionally throughout the organization (payments, partner payments, product, customer service, finance, data science & analytics, and engineering) in the investigation and remediation of fraud patterns
• Respond to real-time fraud attacks against the service using both internal and external tools, working on-call as required

Job Requirements:

• Excited and curious about being involved in global payments fraud prevention and the prospect of delivering high-quality entertainment throughout the world
  Clear, effective communicator
• Strong SQL skills, highly analytical with an ability to make data-driven decisions and translate identified opportunities into actionable changes
• Possessing a high level of intellectual curiosity focused on generating results, and exhibiting the highest personal and professional standards of integrity and ethics
• Critical thinker with strong problem solving skills and high attention to detail
• Familiar with merchant fraud prevention solutions, global payment systems, payment methods and flows – 4+ years experience ideal
• Able to remain highly organized in a loosely structured, fast-paced environment
• Able to take on complex situations as well as understand key metrics and how they impact the business
• Experience assessing risk of partnership payment methods will be considered a differentiator
• Great project management skills with the ability to manage multiple projects at one time
• Motivated, disciplined, and able to work autonomously

Job Details:

Company: Netflix

Vacancy Type: Full Time

Job Location: Los Gatos, CA, US

Application Deadline: N/A

Apply Here

instantcareers.net