Job Description: To provide and operate Vodafone’s latest technology services of IoT/ GDSP solutions for global enterprise customers. Ensure high availability and optimal performance of all aspects of customer’s services. Constantly improve and optimize existing ways of working and ensure a cost efficient delivery of services focused on multi-national customers and internal Vodafone user communities across more than 20 operating companies. Job Responsibilities: To assist in the building of knowledge and skills throughout the team and to work to continuously improve service to customers. Setting and continually managing service expectations with customers, Networks Services /Networks operations and business stakeholders Managing long term, sustainable relationships with Vodafone’s internal and external sourcing partners to ensure SLA compliance and service improvements for network services according to aligned financial figures. Coordinate a team in order to achieve the agreed targets for the service/ ongoing IOT projects Sets priorities for daily tasks and assigns the adequate resources for the activities, within the agreed timeframes/ budget Provides estimations for future services/ activities, making recommendations on risks, actions. Participates in internal/ external trainings for management development. Job Requirements: A minimum of 2 years technical experience in the following technologies: Telecom Core CS & PS Architecture, IP networking, switching and routing, mobile internet communication, protocols (SS7, DIAMETER, CAMEL, SIGTRAN, SIP). Experience in troubleshooting and configuration of end points and telephony features. Academic studies in IT / Telecom Project Management basic knowledge Good understanding of ITIL methodology Experience in a multinational environment 4-5 years’ experience in Telecom and strong applied IP knowledge. 2-3 years management experience in coordinating a team responsible with system operations, maintenance of Networks Platforms in large scale enterprise environment. Job Details: Company: Vodafone Vacancy Type: Full Time Job Location: London, England Application Deadline: N/A Apply Here instantcareers.net