Vodafone Summer Internship – Team Leader

Job Description:

To provide and operate Vodafone’s latest technology services of IoT/ GDSP solutions for global enterprise customers. Ensure high availability and optimal performance of all aspects of customer’s services. Constantly improve and optimize existing ways of working and ensure a cost efficient delivery of services focused on multi-national customers and internal Vodafone user communities across more than 20 operating companies.

Job Responsibilities:

• To assist in the building of knowledge and skills throughout the team and to work to continuously improve service to customers.
• Setting and continually managing service expectations with customers, Networks Services /Networks operations and business stakeholders
• Managing long term, sustainable relationships with Vodafone’s internal and external sourcing partners to ensure SLA compliance and service improvements for network services according to aligned financial figures.
• Coordinate a team in order to achieve the agreed targets for the service/ ongoing IOT projects
• Sets priorities for daily tasks and assigns the adequate resources for the activities, within the agreed timeframes/ budget
• Provides estimations for future services/ activities, making recommendations on risks, actions.
• Participates in internal/ external trainings for management development.

Job Requirements:

• A minimum of 2 years technical experience in the following technologies: Telecom Core CS & PS Architecture, IP networking, switching and routing, mobile internet communication, protocols (SS7, DIAMETER, CAMEL, SIGTRAN, SIP).
• Experience in troubleshooting and configuration of end points and telephony features.
• Academic studies in IT / Telecom
• Project Management basic knowledge
• Good understanding of ITIL methodology
• Experience in a multinational environment
• 4-5 years’ experience in Telecom and strong applied IP knowledge.
• 2-3 years management experience in coordinating a team responsible with system operations, maintenance of Networks Platforms in large scale enterprise environment.

Job Details:

Company: Vodafone

Vacancy Type:  Full Time

Job Location: London, England

Application Deadline: N/A

Apply Here

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