Sunday , February 25 2024

Uber Employment – WFM RTA Lead

Website Uber

Job Description:

The Real-Time Analyst Lead is responsible for working with multiple vendor partners and cross-functional groups within the organization to meet SLA metrics, and mentor Real-Time Analysts in improving their skills and competencies.

Job Responsibilities:

  • Work with RTA counterparts from Vendor Partners across the globe.
  • Develop and mentor a group of real-time analysts.
  • Produce analysis that shows performance at an intra-day, daily, and weekly level.
  • Intra-day management of service levels, site efficiency, and outage compliance within established parameters during real-time situations

Job Requirements:

  • 1 year of people management experience
  • Experience in a GCC set-up is a plus
  • Related experience on project management, process documentation, and report innovation
  • 5 years of total work experience of which, at least 3 years should be in Workforce Management.

Job Details:

Company: Uber

Vacancy Type: Full Time

Job Location: Hyderabad, Telangana, India

Application Deadline: N/A

Apply Here