Standard Bank Vacancies – Estates Officer

Website Standard Bank

Job Description:

To manage and administer a section of estates (end to end process) and is aligned to the specific requirements of the:

STL strategy and vision
Group Reference Guide
legislation, as well as
the values and ethics underpinning all staff within Standard Bank.

Effective execution of the job role will:

ensure that the process complies with internal and external regulatory frameworks
contribute to efficient and effective systems and processes
enhance the customer service experience and contribute to a lasting relationship with the Standard Bank group.
enable the process which allows the effective delivery to shareholders in line with the STL strategy.

Job Responsibilities:

  • To reduce operating costs efficiently as is possible given the situational dynamics and the prevailing process.
  • Ensure that you communicate with all heirs in writing on attaining each milestone and/or a monthly basis giving them an update on the status of the estate.
  • To enhance the customer experience in all dealings with current and prospective Bank customer.
  • To improve quality relationships as a core function of the job as it pertains to internal and external stakeholders.
  • Ensure that the end to end process is driven by milestones and that you achieve quarterly revenue targets.

Job Requirements:

  •  Administering deceased estates with a Trust company or large firm of attorneys who have a dedicated estate department.
  • The Standard Bank Group has implemented a Vaccination Policy for all roles which require the incumbent to work from the Standard Bank premises on a full-time or intermittent basis. Full vaccination against COVID-19 is therefore an inherent requirement of this role.
  •  Administering deceased estates with a firm of attorneys or having controlled estates for this period at the Master of the High Court
  • Diploma in Administration of Deceased Estates
  •  3-4 Years
  • Wealth Management
  • Matric or equivalent

Job Details:

Company: Standard Bank

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

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