Smollan Jobs in Durban – CUSTOMER SERVICE CONSULTANT

  • Full Time
  • Gauteng

Website Smollan

Job Description:

Provide feedback (within 48hrs) to customers from the client pertaining to queries referred to the client from the call centre

Job Responsibilities:

  • Follow instructions from the client on how to address the complaint or answer the escalated enquiry.
  • Ensure excellent customer service on behalf of the client
  • Provide feedback to clients pertaining to manufacturing and or stock holding problems (complaints) reported by consumers

Job Requirements:

  • Ability to work under pressureb
  • Brand development
  • Customer service skills
  • Listening skills
  • Self-motivated
  • 1 – 2 years call centre experience preferable/ Customer service experience/Administrative experience
  • Grade 12
  • Conflict resolution skills
  • Attention to detail

Job Details:

Company: Smollan

Vacancy Type: Full Time

Job Location: Gauteng

Application Deadline: N/A

Apply Here

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