Old Navy Application – Loss Prevention Agent

Website Old Navy

Job Description:


Responsible for protecting the assets of the company, including the employees through prevention, awareness, communication and deterrence. Responsible for making safe apprehensions through following the apprehension guidelines. Responsible for the timely training of all new hires on Loss Prevention policies and procedures. Work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.

Job Responsibilities:

  • Contribute to shortage reduction
  • Participate in storewide and individual sales associate meetings
  • Ensure Loss Prevention Awareness Center is current and up to date.
  • Create and maintain awareness by promoting available resources (Code of Business Hotline, LP awareness center, etc.)
  • Participate in the on boarding process of new hires.
  • Work with store personnel to identify inventory shortage opportunities and recommend solutions
  • Audit compliance to physical security standards
  • Work with management on ensuring operational compliance
  • Serve with management to ensure safe work environment
  • Identify employee theft and assist with internal investigations at the direction of Loss Prevention leadership
  • Recover assets and / or make safe apprehensions following company apprehension policies
  • Audit compliance to company operational procedures
  • Maintain in store complete case paperwork, and ensure completion in a timely manner
  • Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.)

Job Requirements:

  • Excellent communication, written and verbal
  • Must be able to stand / walk sales floor for 8 hours at a time
  • Must be able to lift and carry 20lbs.
  • Regular time and attendance is an essential function of the job
  • Must be able to communicate with all levels of staff and management
  • Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines
  • Ability to work nights and weekends appropriately to retail business needs

Qualification & Experience:

  • General operating knowledge of retail CCTV systems
  • High schools graduate or equivalent
  • 1-2 years or retail experience preferred
  • State certification required, where applicable

Job Details:

Company: Old Navy

Vacancy Type: Full Time

Job Location: Conyers, GA, US

Application Deadline: N/A

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