Nedbank Job Vacancies 2022 – Claims Manager

Website Nedbank

Job Description:

To lead and manage the unit/s by ensuring relevant processes are administered and meet business requirements.

Job Responsibilities:

  • Minimise financial and reputational risk by ensuring accuracy of processing activities.
  • Minimise operational costs by managing cost effectively within budget.
  • Meet Service Level Agreements (SLA) by managing processing activities within agreed timelines and parameters.
  • Obtain and provide feedback by meeting with internal and external stakeholders.
  • Implement a professional customer interfacing environment by managing teams to respond to and action customer requirements within agreed
  • SLA and risk parameters.
  • Contribute to department budget by providing input to operational forecast.
  • Understand and meet stakeholder (including Regulators) needs by building and maintaining relationships through regular interactions.
  • Reduce revenue leakage by optimising revenue collection processes.
  • Increase Nedbank’s market share and revenue by identifying and referring marketing opportunities to relevant clusters.

Job Requirements:

  • Analysing situations or data that requires an in depth evaluation of multiple factors
  • Working with clients to solve client problems
  • Degree or diploma in Insurance/ Finance/Business Management/Administration
  • Implementing a strategic plan
  • Developing ways to minimize risks
  • Providing expert advice/opinion
  • Identifying trends
  • Investigating and reviewing processes to improve client satisfaction
  • Matric / Grade 12 / National Senior Certificate
  • Conducting root cause analysis
  • Managing conflict situations
  • Conducting gap analysis

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Durban, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here