Nedbank Job Vacancies 2022 – Claims Manager

Job Description:

To lead and manage the unit/s by ensuring relevant processes are administered and meet business requirements.

Job Responsibilities:

• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Minimise operational costs by managing cost effectively within budget.
• Meet Service Level Agreements (SLA) by managing processing activities within agreed timelines and parameters.
• Obtain and provide feedback by meeting with internal and external stakeholders.
• Implement a professional customer interfacing environment by managing teams to respond to and action customer requirements within agreed
• SLA and risk parameters.
• Contribute to department budget by providing input to operational forecast.
• Understand and meet stakeholder (including Regulators) needs by building and maintaining relationships through regular interactions.
• Reduce revenue leakage by optimising revenue collection processes.
• Increase Nedbank’s market share and revenue by identifying and referring marketing opportunities to relevant clusters.

Job Requirements:

• Analysing situations or data that requires an in depth evaluation of multiple factors
• Working with clients to solve client problems
• Degree or diploma in Insurance/ Finance/Business Management/Administration
• Implementing a strategic plan
• Developing ways to minimize risks
• Providing expert advice/opinion
• Identifying trends
• Investigating and reviewing processes to improve client satisfaction
• Matric / Grade 12 / National Senior Certificate
• Conducting root cause analysis
• Managing conflict situations
• Conducting gap analysis

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Durban, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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