Nedbank Call Centre Jobs – Personal Relationship Banker

Job Description:

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities:

• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Comply with risk standards, policies and procedures through training and development as required by group compliance framework
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Deliver banking solutions that meet client needs through understanding of client’s business and needs through relationship management.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Improve results by tracking and analysing financial reports against agreed measures.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Complete tasks through planning and reviewing against set targets.
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.

Job Requirements:

• Managing conflict situations
• Analysing and interpreting qualitative and quantitative data
• Conducting root cause analysis
• Drafting reports
• Degree in Business or Finance (e.g. BSc Economics, B Com, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory
• Examination Level 1.
• Interacting with diverse people
• 2-3 years in a relationship management or banking environment
• Building and maintaining effective relationships with diverse internal and external stakeholders
• Analysing situations or data that requires an evaluation of multiple factors
• Developing ways to minimise risks
• Interacting with various levels of management
• Matric / Grade 12 / National Senior Certificate
• Working with a group to identify alternative solutions to work situations.

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location:  Paarl, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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