National Trust Jobs Near Me – Welcome & Service Assistant

Website National Trust

Job Description:

As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.

Job Responsibilities:

  • Understanding how and why we engage our supporters is key.
  • You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.
  • You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit.
  • Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.

Job Requirements:

  • Strong written and verbal communication skills
  • Good team worker- flexible and adaptable and willing to grow experience and skillset across several different operation aspects of the property
  • Can demonstrate an empathetic, understanding and adaptable approach to different people’s needs, with a passion to deliver the highest standards of customer care.
  • Skilled listener with great people skills
  • Well organised and able to work with minimum supervision
  • Proven experience of working to measurable targets

Job Details:

Company: National Trust

Vacancy Type: Part Time

Job Location: Morpeth, England, United Kingdom

Application Deadline: N/A

Apply Here