Job Description: As an Associate Expert, you’ll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life. Job Responsibilities: Provide outstanding service so customers stay longer – we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans Have serious fun – we don’t take ourselves too seriously. Changing wireless for good is what we do, and we love having fun doing it We sell thoughtful products and services – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience Create happy customers – We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve Learn a lot – we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements Support team initiatives and create an inclusive environment Job Requirements: You are available to work any shift, including nights and especially weekends Sales oriented with an obsession to connecting customers to the things they love Eager to introduce customers to new products and services that match their specific needs High School Diploma or GED At least 18 years of age Legally authorized to work in the United States Ability to work as part of a team to achieve individual and team results You know how to balance multiple tasks at the same time Tech savvy and have a passion for mobile devices and/or technology Interested in building a relationship with the customer – it feels good to know they aren’t just another customer! Passion for care and the ability to listen, problem solve and deliver great solutions You’re a pro on the computer Job Details: Company: MetroPCS Vacancy Type: Full Time Job Location: Kingsburg, CA, US Application Deadline: N/A Apply Here instantcareers.net
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