Metropcs Hiring – CS Assoc Expert

Job Description:

As an Associate Expert, you’ll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life.

Job Responsibilities:

• Provide outstanding service so customers stay longer – we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans
• Have serious fun – we don’t take ourselves too seriously. Changing wireless for good is what we do, and we love having fun doing it
• We sell thoughtful products and services – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience
• Create happy customers – We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve
• Learn a lot – we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements
• Support team initiatives and create an inclusive environment

Job Requirements:

• You are available to work any shift, including nights and especially weekends
• Sales oriented with an obsession to connecting customers to the things they love
• Eager to introduce customers to new products and services that match their specific needs
• High School Diploma or GED
• At least 18 years of age
• Legally authorized to work in the United States
• Ability to work as part of a team to achieve individual and team results
• You know how to balance multiple tasks at the same time
• Tech savvy and have a passion for mobile devices and/or technology
• Interested in building a relationship with the customer – it feels good to know they aren’t just another customer!
• Passion for care and the ability to listen, problem solve and deliver great solutions
• You’re a pro on the computer

Job Details:

Company: MetroPCS

Vacancy Type: Full Time

Job Location: Kingsburg, CA, US

Application Deadline: N/A

Apply Here

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