
Website Kohl's
Job Description:
Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl’s offers flexible scheduling and we train and develop the most talented, motivated teams around
Job Responsibilities:
- “Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes We Can” policy efficiently resolving customer’s questions and requests
- Delivers the highest level of customer service through effective problem solving
- Solicits, opens and activates Kohl’s Charge applications and loyalty programs
- Ensures that all cash handling procedures are done in accordance to policy and procedure
- Complete transactions accurately and efficiently while engaging customers
- Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer
- Able to learn and adapt to current technology to assist customer needs
- Flexible and willing to cross-train and work in other areas of the store, as needed
Job Details:
Company: Kohl’s
Vacancy Type: Full Time
Job Location: Aspen Hill, MD, US
Application Deadline: N/A
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