Job Description: Builds customer loyalty by reinforcing Kohl’s customer service philosophies and best practice. Directs workflow, orients and trains associates and demonstrates Kohl’s service approach. Job Responsibilities: Executes workload and distributes tasks to support the customer experience Delivers the highest level of customer service supporting Kohl’s "Yes We Can" culture through effective problem solving Trains associates to maximize performance and customer experience Oversees daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) Maintains organization of the registers and service desk areas Serves as leader on duty to ensure a positive and compelling customer experience Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager Supervises and assists in accurate and efficient processing of customers’ requests and transactions Job Details: Company: Kohl's Vacancy Type: Full Time Job Location: Smyrna, TN, US Application Deadline: N/A Apply Here instantcareers.net
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