
Website dnata
Job Description:
Our Cargo Service Office Agents run the “central nervous system” of our operation through efficient and accurate data management. A successful Cargo Service Office Agent is detail oriented, motivated working in a fast-paced environment, is confident in their customer service skills and wants to represent a first-class brand in the industry!
Job Responsibilities:
- Performs other duties as assigned.
- Prepare and provide documents to customers in accordance with the terms of shipment SOPs.
- Work with multiple air lines and basic understanding of each ones SOP.
- Responsible for manifesting/document handling/and processing shipments in accordance with SOP.
- Responsible for the allocation of stock to bookings and process shipments in accordance with SOP.
- Complete customs procedures and work with appointed routed agents and company operated services.
Job Requirements:
- Detail-oriented, strong organization and prioritization skills.
- Must be able to obtain appropriate airport badge and CBP clearance
- Strong administrative and interpersonal skills.
- Familiarity with standard computer programs such as Outlook, Word, etc.
- Preference to experience in the Air Cargo industry but not required
- High school diploma or general education degree (GED); or twelve (12) months related experience and/or training; or equivalent combination of education and experience
- Ability to work flexible working hours (including weekends & holidays)
- Ability to liaison between carrier and warehouse
- Comfortable working in a fast-paced team environment
Job Details:
Company: dnata
Vacancy Type: Full Time
Job Location: Dallas, TX, US
Application Deadline: N/A
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