Job Description: Provide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability and growth of the company. Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries. Job Responsibilities: Perform after sales service tasks according to allocated portfolio of customers. Maintain an agreed NTU – and Cancellation ratio. Maintain a minimum agreed quote to sales ratio. Monitor and resolve escalated client queries and complaints timeously. Provide solutions to clients by selling non-life products aligned to their needs. Continuously build client base to secure future portfolio growth. Prospect for new clients through networking, cold calling and door to door canvassing. Identify and execute on innovative methods to build own insurance portfolio. Maintain minimum agreed quote volumes. Manage relationships with clients and ensure that Service Level Agreement standards are met or exceeded in all engagements. Sell according to agreed targets for the day, week and month. Identify and action on cross & up selling opportunities across all products. Manage and drive portfolio profitability and growth by ensuring that on-going service and support (amendments, renewals, and claims) provided to clients is delivered on time and improves the quality of the business underwritten. Conduct a comprehensive risk evaluation for the client. Job Requirements: Minimum of 2 years’ experience in Direct sales Valid Driver’s Licence with own reliable transport Minimum of 2 years experience’ in non-life insurance. FAIS Compliant in Non-life Commercial product category. Grade 12 or National Senior Certificate. Job Details: Company: Old Mutual Vacancy Type: Full Time Job Location: Polokwane Application Deadline: N/A Apply Here instantcareers.net
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