Jobs at Nedbank – Multifunctional Consultant

Website Nedbank

Job Description:

To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

Job Responsibilities:

  • Provide client service and meet identified client needs.
  • Minimise losses and ensure corrective action is taken as per procedure and policy.
  • Authenticate clients and transactions.
  • Prevent fraud, risks and losses.
  • Issue VISA application letters based on client requests.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Comply with risk standards and take corrective action.
  • Seek opportunities to improve business processes and systems.
  • Add value to Nedbank by supporting the implementation of new processes, policies and systems.
  • Mitigate risks and meet legislative requirements.
  • Balance and secure branch stock holding.
  • Act as brand ambassador.
  • Stay abreast of developments in field of expertise, ensuring personal and professional growth.

Job Requirements:

  • Adjusting to a new work process
  • Changing behaviour to meet the demands of changes at work
  • Working with clients to solve client problems
  • Interacting with diverse people
  • Preferable 6 – 12 months client service experience in a financial industry or bank teller experience.
  • Reconciliation cash and stock balances on hand
  • Business Relevant Certificate or Diploma or Institute of Banking.
  • Managing client expectations
  • Performing teller transactions
  • Interacting with external customers
  • Answering client questions
  • Matric / Grade 12 / National Senior Certificate
  • Performing Foreign Exchange teller transactions

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Kimberley, Northern Cape, South Africa

Application Deadline: N/A

Apply Here