JetBlue Internships – Analyst Organizational Effectiveness

Job Description:

The Analyst, Organizational Effectiveness (OE) reports to the General Manager, Organizational Effectiveness and is responsible for supporting and continuing to advance the Organizational Effectiveness practice. The Analyst will work closely with the Organizational Effectiveness team, Talent Acquisition, People Data Insights, Talent Management, Crew Relations, and other stakeholders as needed, to provide logistical support and deliver practical and effective solutions to operational and Support center workgroups throughout JetBlue. The Analyst will learn and apply understanding of Learning and Development (L&D) and Organizational Development (OD) methodologies, trends, and practices across multiple projects.

Job Responsibilities:

• Provide project management coordination and support to OE practitioners for training programs, complex OD and Change Management (CM) interventions, and virtual events.
• Supports the maintenance and continuous improvement of OD and CM frameworks, tools, templates, trainings and additional resources to support ongoing business transformation.
• Research future trends and collaborate with internal stakeholders to develop insights to formulate data-driven recommendations to internal clients to support OD and Change Management interventions.
• Supports the deployment of data collection methods and tools and analyzes results (e.g., conduct interviews, focus groups, surveys, operational visits).
• Supports team meetings, events and associated trainings by aiding with logistics, meeting content, materials, agendas, recording and follow up on action items.
• Support onboarding new leaders through logistical support and coordination.
• Design and deploy compelling communication campaigns to market OE’s services and programs.
• Manage and continuously update OE’s internal sites to promote access and usage of OE’s services.
• Monitor and track usage of OE’s self-service tools and offerings to recommend and action improvements.
• Takes a data-driven approach to identify gaps in OE operations and plan for future improvements.
• Provide Learning Management System (LMS) support as needed.
• Supports General Manager with OE budgets and invoices
• Other duties as assigned.
• Bachelor’s Degree in Business Administration, Human Resources, Organizational Development or related field
• Two (2) years of Business and/or Human Resources experience
• Ability to handle confidential information with professionalism and diplomacy
• Able to pass a ten (10) year background check and pre-employment drug test
• Legally eligible to work in the country in which the position is located

Job Requirements:

• Must be able to develop content in consistent logical format – e.g. develop the story
• Knowledge of Microsoft Office suite, in particular Outlook, PowerPoint and Excel
• Experience organizing/coordinating multiple projects while providing exceptional customer service
• Attention to detail in composing and creating reports
• Available for occasional overnight travel (10%)

Job Details:

Company: JetBlue

Vacancy Type: Full Time

Job Location: Long Island City, New York, United States

Application Deadline: N/A

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