HSBC Vacancies – Trilingual Relationship Manager

Job Description:

As a Premier Relationship Manager, you will have dedicated and continued support from a Premier Relationship Officer who will aide you with proactive client contact, dealing with client banking queries, support back office processing and work alongside branch colleagues to grow new client opportunities.

Job Responsibilities:

• Have a genuine interest in customers, helping them reach their financial ambitions
• Act as a Brand Ambassador for HSBC Bank Canada, delivering exceptional customer experiences by building and maintaining strong relationships with new and existing customers
• Have access to a wide range of product specialists to help and support you, which include pensions, legacy tax planning, protection and investments
• Build and maintain strong relationships with both new and existing clients
• Comply with regulations and procedures that govern our business and products
• Advise on a full range of products and services that include both HSBC products and those provided by external partners
• Deliver a consistent and tailored wealth management and financial planning service to a portfolio of HSBC Premier clients

Job Requirements:

• Understanding of business banking and products and services
• Strong technical skills in wealth management
• Effective communicator, client focus and influencing skills
• Ability to safeguard the bank by holding difficult conversations with your customers on subjects like Anti-Money Laundering, sanctions, complaint handling, and estate planning
• Sound knowledge of financial and investment products and services, and the client relationship management system
• Evidence of strong sales results
• Relationship management experience, aligned to a client portfolio
• Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent
• Have a passion for continuously delivering superior customer experience
• Fluency in English, French and Cantonese OR Mandarin is a requirement

Job Details:

Company: HSBC

Vacancy Type: Full Time

Job Location: Brossard, QC, CA

Application Deadline: N/A

Apply Here

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