Thursday , February 29 2024

HSBC Bank Careers – Director (Equipment Finance & Leasing)

Website HSBC

Job Description:

The role holder is required to make effective customer contact through inbound and/or outbound channels, as required, to proactively broaden and deepen relationships with customers through identifying opportunities to meet a customer’s requirements

The role holder reports directly to the Regional Head- Ontario, and is responsible for the identification, negotiation & sale of Equipment Finance & Leasing products together with fees within key geographical business areas for Equipment Finance.

Job Responsibilities:

  • Be a product expert, ensuring that it is used in appropriate circumstances and reducing the likelihood of the Bank being exposed to any reputational, operational or financial risks.
  • Identify, negotiate & effect sale of Equipment Finance & Leasing and collect document/arrangement fees to meet target levels from an established portfolio of facility customers.
  • Work closely with sales colleagues to promote awareness of Equipment Finance & Leasing Finance products, strategies and competitor information
  • Be responsible for customer engagement; ensure service excellence at all times, for all aspects of any customer, prospect or professional’s interaction with HSBC.
  • Undertake prospecting /marketing activity as directed by Sales Manager to grow the customer base within Equipment Finance & Leasing.
  • Ensure customer service levels are high thereby mitigating loss of customers and maintain/develop key relationships to protect customer profitability.
  • Enable the identification of new sales opportunities in the form of new to bank or new to Equipment Finance & Leasing division
  • Develop cross sale opportunities from customer & prospect base, and maximise HSBC Group portfolio opportunities.
  • Ensure the appropriate delivery channel services the customer needs are in place whilst meeting the aspirations of the customer, the Bank and the Equipment Finance & Leasing business.
  • Provide excellent relationship management to all customers including meeting realistic customer expectations in terms of efficiency, accuracy and professionalism.
  • Maintain awareness of the applicable regulatory and business environment
  • Be an ambassador for HSBC and develop the bank’s profile in the local ‘International Business’ community
  • Develop and communicate effective strategies for winning new business
  • Support development, direction and delivery of strategic initiatives
  • Work in partnership with colleagues across the HSBC network to deliver exceptional standards and quality of service
  • Develop & implement appropriately high service standards, focused upon exceeding expectation
  • Develop appropriate calling plans with the team to efficiently and effectively achieve goals and objectives

Job Requirements:

  • Excellent communication skills
  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
  • The location of the position is Greater Toronto Area and surrounding area
  • Some travel may be required once we return to office
  • Excellent selling and negotiation skills
  • Proven ability in identifying and meeting customer needs through matching a broad range of products and services
  • Good knowledge of installment finance industry and products, including a sound awareness of competitor product and activity
  • Excellent time management, planning and organization skills
  • Strong leadership and team motivational skills
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
  • Ability to interact with business customers at all levels
  • Proven ability to deliver creative and flexible customer solutions.
  • BA in related discipline and 5-8 years of experience working in a competitive sales environment
  • Strong analytical skills
  • Good IT skills and knowledge
  • Ability to understand a customer’s business and the fundamentals of running a business
  • Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension

Job Details:

Company: HSBC

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

Apply Here