Job Description: As a Customer Service Rep--In-Store Shopper, you'll select, sort, and unload items to complete eCommerce online orders. Job Responsibilities: Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed Communicates continuously with department Managers and Partners to locate product Follows Standard Operating Procedures (SOPs); achieves productivity standards Gathers baskets and picks up trash inside and outside eStore as needed Selects merchandise from sales floor to complete customer online orders Makes decisions on customers' behalf if requested item is unavailable Minimizes shrink through careful handling of product Maintains / stocks bag areas Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas Returns extra / unwanted products to their proper in-store location Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers Organizes carts / maintains cleanliness within the eStore Job Requirements: Strong customer service skills Strong communication skills High school diploma, or equivalent preferred Completion of all required training upon hire (e.g., Alcohol Seller's Training) Ability to make effective decisions on behalf of the customer with limited information Effective decision-making skills Experience in personal shopping a plus 3+ months of experience as a Curbie or related experience Minimum age 16 Strong customer service skills; ability to work in a fast-paced environment Ability to work a flexible schedule Ability to prioritize and handle cross-functional tasks Job Details: Company: H-E-B Vacancy Type: Part Time Job Location: Bastrop, TX, US Application Deadline: N/A Apply Here instantcareers.net
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