HEB Warehouse Jobs – In Store Shopper

Website H-E-B

Job Description:

As a Customer Service Rep–In-Store Shopper, you’ll select, sort, and unload items to complete eCommerce online orders.

Job Responsibilities:

  • Minimizes shrink through careful handling of product
  • Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
  • Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed
  • Selects merchandise from sales floor to complete customer online orders
  • Follows Standard Operating Procedures (SOPs); achieves productivity standards
  • Communicates continuously with department Managers and Partners to locate product
  • Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers
  • Performs eStore Curbie duties, as needed
  • Returns extra / unwanted products to their proper in-store location
  • Makes decisions on customers’ behalf if requested item is unavailable

Job Requirements:

  • 3+ months of experience as a Curbie or related experience
  • Experience in personal shopping a plus
  • Minimum age 16
  • High school diploma, or equivalent preferred
  • Completion of all required training upon hire (e.g., Alcohol Seller’s Training)

Qualification & Experience:

  • Ability to work a flexible schedule
  • Ability to prioritize and handle cross-functional tasks
  • Ability to make effective decisions on behalf of the customer with limited information
  • Strong communication skills
  • Strong customer service skills

Job Details:

Company: H-E-B

Vacancy Type: Part Time

Job Location: Cypress, TX

Application Deadline: N/A

Apply Here