HEB Management Careers – Overnight Coverage Lead

  • Full Time
  • Waco, TX

Website H-E-B

Job Description:

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an Overnight Coverage Lead at H-E-B, you’ll support Store leadership by providing primary overnight coverage and monitor Partners, departments, and total-Store safety.

Job Responsibilities:

  • Identifies shrink opportunities
  • Handles customer and Partner accidents
  • Communicates new initiatives
  • Handles customer complaints; collaborates / resolves with department managers as appropriate
  • Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and Partner safety; troubleshoots facility and equipment issues
  • Maintains Store conditions; monitors refrigeration conditions
  • Monitors overnight Partners

Job Requirements:

  • Ability to handle stressful situations and customer complaints professionally and courteously
  • Understanding of product integrity
  • Advanced customer service skills
  • Ability to work well with others
  • Strong interpersonal and communication skills
  • Problem-solving and decision-making skills
  • Ability to manage multiple priorities and shift focus between tasks
  • Ability to read / interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Organization and planning skills

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location:  Waco, TX

Application Deadline: N/A

Apply Here