Job Description: As a Customer Service Rep--In-Store Shopper, you'll select, sort, and unload items to complete eCommerce online orders. Job Responsibilities: Returns extra / unwanted products to their proper in-store location Gathers baskets and picks up trash inside and outside eStore as needed Maintains standards for safety and sanitation Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation Selects merchandise from sales floor to complete customer online orders Maintains / stocks bag areas Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas Follows Standard Operating Procedures (SOPs); achieves productivity standards Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed Communicates continuously with department Managers and Partners to locate product Organizes carts / maintains cleanliness within the eStore Performs eStore Curbie duties, as needed Makes decisions on customers' behalf if requested item is unavailable Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers Minimizes shrink through careful handling of product Job Requirements: Strong customer service skills; ability to work in a fast-paced environment Completion of all required training upon hire (e.g., Alcohol Seller's Training) High school diploma, or equivalent preferred Strong customer service skills Ability to prioritize and handle cross-functional tasks Minimum age 16 Strong communication skills 3+ months of experience as a Curbie or related experience Effective decision-making skills Ability to make effective decisions on behalf of the customer with limited information Experience in personal shopping a plus Ability to work a flexible schedule Job Details: Company: H-E-B Vacancy Type: Part Time Job Location: Bellmead, TX, US Application Deadline: N/A Apply Here instantcareers.net
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