HEB Job Openings – Pharmacy Care Representative

Job Description:

Provide great customer service and role model service standards

Job Responsibilities:

• Filing, Retrieving, and maintaining prescriptions in the Will Call Area
• Ensure caps, vials, bags, and other inventories are stocked in the correct place.
• Contact H-E-B warehouse or vendor if inventory is short
• Receiving written prescriptions from customers and obtain demographic and profile related information
• Maintaining Insurance signature logs by date of fill
• Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information
• Stage inventory by breaking out the inventory into sections for stocking
• Verify orders on prescriptions (names, number of orders per bag, etc.)
• Assist Technicians and Pharmacists as necessary to ensure efficient and complete production for the shift
• Filing and maintaining prescription hard copies
• Stock inventory
• Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA
• Verify scripts are going to the correct store
• Answer the telephone and direct calls to appropriate person
• Primary person responsible for outside and inside Department presentation and sanitation
• Return tote to backroom for shipping back to warehouse
• Process Customer transactions at register
• Check line by line receiving
• Receive inventory; check delivery for accuracy compared to invoices
• Other duties may be assigned as necessary
• Direct Customers to Counseling window for Pharmacist consultation

Job Requirements:

• Basic computer skills (MS Windows, HEB Intranet)
• Basic mathematical skills
• Excellent communication skills and telephone etiquette
• ACR training or Cash handling skills
• HIPAA trained
• Must be at least 18 years of age
• Experience working in a fast paced environment
• Pharmacy Care Representative Training & Certification
• Lift 20 lbs or more on a regular basis
• Ability to multitask and manage multiple priorities
• High school diploma or equivalent
• Clerk training 501
• Company Orientation
• Ability to maintain composure in high stress situations
• Strong team orientation, willing to pitch in at any moment for any reason.
• Must be a self-starter, and be able to work with little direct supervision
• Function in a fast-paced, retail, office environment
• Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business
• Welcomes working in a team oriented environment and is open to cross-training
• Retail experience preferred; pharmacy experience strongly preferred

Job Details:

Company: H-E-B

Vacancy Type: Part Time

Job Location: Corpus Christi, TX, US

Application Deadline: N/A

Apply Here

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