HEB Job Openings – Pharmacy Care Representative

Job Description:

As a Night Stocker, you’ll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you’ll be stocking for a large footprint in the Store, you’ll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Job Responsibilities:

• Receiving written prescriptions from customers and obtain demographic and profile related information
• Stock inventory
• Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information
• Verify orders on prescriptions (names, number of orders per bag, etc.)
• Stage inventory by breaking out the inventory into sections for stocking
• Answer the telephone and direct calls to appropriate person
• Provide great customer service and role model service standards
• Process Customer transactions at register
• Receive inventory; check delivery for accuracy compared to invoices
• Check line by line receiving
• Assist Technicians and Pharmacists as necessary to ensure efficient and complete production for the shift
• Contact H-E-B warehouse or vendor if inventory is short
• Other duties may be assigned as necessary
• Maintaining Insurance signature logs by date of fill
• Filing and maintaining prescription hard copies
• Return tote to backroom for shipping back to warehouse
• Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA
• Direct Customers to Counseling window for Pharmacist consultation
• Filing, Retrieving, and maintaining prescriptions in the Will Call Area
• Ensure caps, vials, bags, and other inventories are stocked in the correct place.
• Primary person responsible for outside and inside Department presentation and sanitation
• Verify scripts are going to the correct store

Job Requirements:

• Basic mathematical skills
• Ability to multitask and manage multiple priorities
• Must be a self-starter, and be able to work with little direct supervision
• HIPAA trained
• Basic computer skills (MS Windows, HEB Intranet)
• Clerk training 501
• ACR training or Cash handling skills
• Strong team orientation, willing to pitch in at any moment for any reason.
• Retail experience preferred; pharmacy experience strongly preferred
• Excellent communication skills and telephone etiquette
• Welcomes working in a team oriented environment and is open to cross-training
• Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business
• Company Orientation
• Ability to maintain composure in high stress situations

Qualification & Experience:

• Experience working in a fast paced environment
• High school diploma or equivalent
• Must be at least 18 years of age
• Pharmacy Care Representative Training & Certification

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location: Port Arthur, TX, US

Application Deadline: N/A

Apply Here

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