Thursday , February 29 2024

HEB Job Openings – Pharmacy Care Representative

Website H-E-B

Job Description:

As a Night Stocker, you’ll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you’ll be stocking for a large footprint in the Store, you’ll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Job Responsibilities:

  • Receiving written prescriptions from customers and obtain demographic and profile related information
  • Stock inventory
  • Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information
  • Verify orders on prescriptions (names, number of orders per bag, etc.)
  • Stage inventory by breaking out the inventory into sections for stocking
  • Answer the telephone and direct calls to appropriate person
  • Provide great customer service and role model service standards
  • Process Customer transactions at register
  • Receive inventory; check delivery for accuracy compared to invoices
  • Check line by line receiving
  • Assist Technicians and Pharmacists as necessary to ensure efficient and complete production for the shift
  • Contact H-E-B warehouse or vendor if inventory is short
  • Other duties may be assigned as necessary
  • Maintaining Insurance signature logs by date of fill
  • Filing and maintaining prescription hard copies
  • Return tote to backroom for shipping back to warehouse
  • Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA
  • Direct Customers to Counseling window for Pharmacist consultation
  • Filing, Retrieving, and maintaining prescriptions in the Will Call Area
  • Ensure caps, vials, bags, and other inventories are stocked in the correct place.
  • Primary person responsible for outside and inside Department presentation and sanitation
  • Verify scripts are going to the correct store

Job Requirements:

  • Basic mathematical skills
  • Ability to multitask and manage multiple priorities
  • Must be a self-starter, and be able to work with little direct supervision
  • HIPAA trained
  • Basic computer skills (MS Windows, HEB Intranet)
  • Clerk training 501
  • ACR training or Cash handling skills
  • Strong team orientation, willing to pitch in at any moment for any reason.
  • Retail experience preferred; pharmacy experience strongly preferred
  • Excellent communication skills and telephone etiquette
  • Welcomes working in a team oriented environment and is open to cross-training
  • Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business
  • Company Orientation
  • Ability to maintain composure in high stress situations

Qualification & Experience:

  • Experience working in a fast paced environment
  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Pharmacy Care Representative Training & Certification

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location: Port Arthur, TX, US

Application Deadline: N/A

Apply Here