HEB Careers – Cross Functional Lead

Website H-E-B

Job Description:

Would you rather do something different every day? H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Cross-Functional Lead, you’ll lead a team and perform supervisory responsibilities, such as directing work for a team, and training and developing Partners, while maintaining a total team mindset.Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Job Responsibilities:

  • Carries out supervisory responsibilities in absence of Leader
  • Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on plans and their execution
  • May assist with work schedules for department
  • Complies with Store and department SOPs, H-E-B policies, and applicable laws; ensures Partners comply as well
  • Performs Cross Functional duties frequently
  • Provides / coaches on superior customer service
  • Properly operates and maintains all equipment

Job Requirements:

  • Answers customer questions regarding products; assists them with selections
  • Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales
  • Merchandises products effectively
  • Ensures compliance with departmental / Store SOPs for food safety and sanitation; ensures compliance with receiving-related guidelines / SOPs

Qualification & Experience:

  • Associate degree or equivalent from two-year college or technical school; or
  • 6+ months of related experience and / or training
  • Combination of equivalent education / training
  • Minimum age 18 (mandatory)

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location:  San Antonio, TX, US

Application Deadline: N/A

Apply Here