HEB Careers Apply Online – In Store Shopper

Website H-E-B

Job Description:

As a Customer Service Rep–In-Store Shopper, you’ll select, sort, and unload items to complete eCommerce online orders.

Job Responsibilities:

  • Communicates continuously with department Managers and Partners to locate product
  • Makes decisions on customers’ behalf if requested item is unavailable
  • Minimizes shrink through careful handling of product
  • Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed
  • Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers
  • Maintains / stocks bag areas
  • Returns extra / unwanted products to their proper in-store location
  • Gathers baskets and picks up trash inside and outside eStore as needed
  • Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
  • Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
  • Selects merchandise from sales floor to complete customer online orders

Job Requirements:

  • Ability to prioritize and handle cross-functional tasks
  • Ability to work a flexible schedule
  • Strong customer service skills
  • Ability to make effective decisions on behalf of the customer with limited information
  • Strong communication skills

Qualification & Experience:

  • High school diploma, or equivalent preferred
  • Completion of all required training upon hire (e.g., Alcohol Seller’s Training)
  • Experience in personal shopping a plus
  • Strong customer service skills; ability to work in a fast-paced environment
  • Minimum age 16
  • 3+ months of experience as a Curbie or related experience
  • Effective decision-making skills

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location: Brownsville, TX, US

Application Deadline: N/A

Apply Here

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