HEB Careers Apply Online – Cust Serv Rep-In Store Shopper

Job Description:

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Job Responsibilities:

• Packages / transports/ loads groceries, merchandise from the Store to customer-s vehicle
• Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers
• Gathers baskets and picks up trash inside and outside eStore as needed
• Maintains / stocks bag areas
• Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
• Provides excellent customer service; answers product-related questions, locates products, and helps Customers as needed
• Minimizes shrink through careful handling of product
• Achieves productivity standards
• Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
• Organizes / cleans / prepares prep areas, wareroom, and sales floor for incoming trucks
• Loads/ unloads / moves heavy, bulky products to support eCommerce order selection
• Maintains standards for safety and sanitation

Job Requirements:

• Ability to work a flexible schedule
• Ability to use material-handling equipment and maintain license
• Communication skills
• Ability to prioritize and handle cross-functional tasks

Qualification & Experience:

• Minimum age 18 (mandatory)
• High school diploma, or equivalent
• Advanced customer service skills

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here

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