Job Description: Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Job Responsibilities: Control store expenses through proper ordering, care for supplies and equipment Support the achievement of budgeted financial and operating results Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports Ensure Grocery Department schedules are written to provide extraordinary customer service at all times Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained Manage the Grocery Department, including hiring, training and developing department associates Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation Assist with the physical inventory of product on hand bi-annually Observe and correct all unsafe conditions that could cause associate or customer accidents Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Grocery Department Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy Record and report all associate and customer accidents in accordance with established Food Lion procedures Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems Job Requirements: Excellent interpersonal, organizational, communication and customer service skills Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation Perform repetitive hand and arm motions High school graduate or equivalent preferred Must meet minimum age requirements to perform specific job functions Ability to push or pull up to 2000 pounds using a pallet jack or float Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners Ability to lead and direct others Good understanding of store operations preferred Ability to use hand held computers for orders, mark downs, scan outs, and inventory Ability to use computers and other communication systems required to perform job functions Stand 100% of the time, frequently walking short distances Ability to use technical information to solve problems Must be able to meet the physical requirements of the position, with or without reasonable accommodations Ability and willingness to learn multiple tasks and technical requirements of the job Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion Job Details: Company: Food Lion Vacancy Type: Full Time Job Location: Raleigh, NC, US Application Deadline: N/A Apply Here instantcareers.net
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