Flydubai Cabin Crew – Services Trainer

Website Flydubai

Job Description:

Flydubai operate a very challenging network of stations across a wide geographical area, using 3rd party suppliers of mixed ability. We have an opening for an experienced trainer within airport services to produce, deliver and evaluate training across our diverse network.

Job Responsibilities:

  • To carry out inspections in all areas of airport services to ensure training
  • To deliver training and support across the network, actively montoring best practice at the stations, caring out service audits and individual coaching.
  • Assist with evaluation of training plan and material and implementing improvements and regulatory updates
  • To carryout Quality control and pre audit matters of Quality Assurance
  • To assist the administrator with maintaining the training records database and training records
  • To monitoring and development a corporate training plan including regulatory compliance.
  • To develop and deliver classroom and practical training in all aspects of “underwing” supervision and Ramp turnround Coordination including Centralised Load control (CLC)
  • To develop and deliver Airport Services Training to internal and external candidates covering all aspects of customer services and above wing services including manual and automated check in and flydubai processes.
  • Standards are met in procedures and compliance, either one to one or of station compliance to procedures. This will be across the network
  • In conjunction with Manager of Training & Compliance develop new policies and procedures within Airport Services across all subject matters.

Job Requirements:

  • Exposure to operations in ME , India and Africa would be very useful
  • Must be flexible to travel across fz network and hold documents that allow VISA to be obtained
  • Minimum 4 years’ experience or airport/ground operations experience.
  • At a minimum the candidate should be high school graduate
  • Experience of training in an airport and ground operations environment.
  • Excellent verbal and written skills in English
  • Mass/balance training experience an advantage.
  • DG – IATA Dangerous Goods training experience is an advantage
  • Ability to use PC applications in the preparation of training records, training database and dashboards and material is an advantage
  • Some formal audit related experience and training would be useful
  • Ability to use Microsoft office including Excel/PowerPoint and Word.
  • A suitable training qualification (PTLLS – preparing to teach in the lifelong learning sector is an advantage), IATA DGR Cat 6 is an advantage.
  • Previous experience of using passenger handling and operational systems. DCS check in experience especially MACS.
  • Ability to speak Arabic and or Russian distinct advantage

Job Details:

Company: Flydubai

Vacancy Type: Full Time

Job Location: United Arab Emirates

Application Deadline: N/A

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