dnata Dubai Careers – Process and Product Manager

Job Description:

The Process and Product Manager will lead and provide centralised ownership and accountability for defining and implementing unified cargo processes across the dnata network globally.

Job Responsibilities:

• Plans and manages the end to end Business Processes & Product ensuring Regional/International requirements are not compromised. Ensure that Business Continuity recommendations are incorporated.
• Defines the Cargo Management Systems (CMS) product solution to ensure alignment with the Unified Business Processes, including regional specific (localisation) requirements.
• Creates a global process & product review board to facilitate the ongoing change management of the baselined processes and product. Lead discussions on changes required and finalise a process for raising these with vendors
• Defines and agrees to the Unified Business Processes baseline for One dnata globally.
• Influences Key stakeholders, department heads and process experts from across the dnata network for effective implementation of redesigned processes making recommendation for long and short term benefits.
• Identifies and proposes to Change Manager UAE potential change impact areas/processes.

Job Requirements:

• Strong and in-depth Cargo industry knowledge in terms of systems, processes and legislations (local and international).
• Active Project Management Professional certification.
• Ability to quickly understand requirements and related business issues.
• Ability to prioritize and manage multiple tasks and projects effectively
• Proven attention to detail with higher level problem solving skills.
• Degree in Aviation OR Airport operations or information technology.
• Experience: 6 to 8 years of experience as a Cargo Business Systems Analyst/Architect or similar roles with strengths in gathering requirements, configuration and testing.
• Results-oriented with good verbal and written communication skills.

Job Details:

Company: dnata

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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