Bestbuy Jobs – In Home Advisor Tier 1

Job Description:

The In Home Advisor I is responsible for delighting clients with experiential sales interactions within the home. The In Home Advisor I provides advice and consultation to clients who are referred to In Home Consultation, via store leads, referrals or digital leads for straight forward consultations, such as Smart Home and Networking Solutions. This role will be deployed in homes by the Symphony and Order Create systems, based on client interest within Smart Home and Networking solutions. They will primarily work to fulfill straight forward, high velocity lead demand in stores. They will offer services (non-drilling) in the moment, when possible, and will introduce the client to the In Home Advisor II team for consultation on future needs or complex projects.

Job Responsibilities:

• Possesses general knowledge of the products and services, mainly Smart Home and Networking categories, that are provided by Best Buy in order to provide exceptional sales services to clients
• Maintains a fluid vision of what is possible and understands current trends in the market place
• Anticipates obstacles and takes action to prevent or minimize their impact.
• During initial consultation, responsibilities may include basic installation, configuration, and programming of Smart Home and Networking solutions (non-drilling)
• Executes projects from initial vision and development through delivery and installation of product
• Serves as an advocate to the In Home Consultation strategy
• Focuses on demand via store leads, referrals and/or digital leads
• Staying current with the ever-changing technology and solutions in the smart home and networking spaceProvides consultative services to develop sales solutions to best meet client needs and wants for Smart Home and Networking solutions
  Builds relationships with clients in order to provide trusted advice and solutions through the initial consultation and hand off to a In Home Advisor II for future project plans that involve future or complex solutions

Qualification & Experience:

• 1 year of Client Relationship Management experience OR Military service equivalent
• No more than a combination of 2 moving violations/at-fault accidents within the past three years
• No DUI/DWI or Reckless Driving violations in the past three years
• 1 year of experience in Sales, customer service or related fields
• 21 years of age
• Have a current, valid Driver’s License

Job Details:

Company: Best Buy

Vacancy Type: Full Time

Job Location:  Portland, OR, US

Application Deadline: N/A

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