Website Best Buy
The Best Buy Delivery Service Driver delivers small parcel packages from retail stores directly to our customers’ homes while providing the utmost care and handling of each package and customer interaction. They will represent the Best Buy brand throughout the entire order process of pickup, commute, and delivery while adhering to the Best Buy Standard Operating Procedures (SOP). Most importantly, our Best Buy Delivery Service Drivers are punctual, friendly, and customer obsessed.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
- Escalates delivery issues to store or field leadership as needed to resolve issues.
- Completes electronic paperwork in the delivery tracking system.
- Obtains customer signatures on high-value products as indicated by the order type.
- Manages delivery pickups in-store using a personalized delivery que within the Employee App.
- Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing your contribution.
- Ensures the product is delivered from the store or warehouse locations to the proper address and drop-off location as requested by the customer.
- Partners with in-store operations team to confirm product details prior to loading into vehicle.
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
- Drives and operates Best Buy owned or rented vehicle in accordance with local and state laws.
- Ability to work a flexible schedule inclusive of holidays, nights, and weekends
- Have a current, valid driver’s license
- No DUI/DWI or Reckless Driving violations in the past three years.
- Must hold or willing to acquire the Class D Driver’s License For Hire Endorsement in Tennessee
- 21 years of age
- No more than a combination of two moving violations/at-fault accidents within the past three years
- Must hold or willing to acquire the Class E Driver’s License Endorsement in Missouri
- Ability to lift or maneuver up to 50 pounds, with or without accommodations
Company: Best Buy
Vacancy Type: Full Time
Job Location: Charlotte, NC, US
Application Deadline: N/A