Best Buy Job – Front End Supervisor

Job Description:

The Front-End Supervisor enables Best Buy to deliver personalized service to ensure customers are provided full solutions to meet their needs. This person is a key player in driving effective front of store processes which provide a world class experience for our customers. These processes include store pick-up, checkout, customer service, asset protection, and in-store phone service. This role also oversees hiring, expense control, and maintenance of information technology hardware.

Job Responsibilities:

• Provides coaching and training to employees.
• Ensures all SOP for transactions and interactions at the front of the store are followed.
• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
• Follows Standard Operating Procedures (SOP) for all daily store functions including daily cash management, payroll processing, scheduling, store expense tracking, and IT help desk ticket maintenance.
• Conducts meetings and other special events to communicate clear goals to the team.
• Communicates with store leadership on employee performance and development needs.

Job Details:

Company: Best Buy

Vacancy Type: Full Time

Job Location: Mankato, MN, US

Application Deadline: N/A

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