Best Buy Job Application – Customer Service Specialist

Job Description:

The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. They provide fast, friendly and accurate experiences for all customer interactions at our Checkout, Customer Service and Store Pickup areas. Additionally, they utilize relevant sales tools to help drive profitable growth to exceed department and individual goals, answer customer questions and resolve issues.

Job Responsibilities:

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
• Accountable for driving positive customer survey results at the Checkout, Store Pickup and Customer Service.
• Ensures Front of Store cleanliness and merchandising standards are maintained.
• Maintains professional communication with customers and peers while using cross-functional company resources and tools.
• Engages customers using soft sales skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.

Job Requirements:

• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work successfully as part of a team
• Ability to work a flexible schedule including holidays, nights and weekends

Job Details:

Company: Best Buy

Vacancy Type: Full Time

Job Location: Charlotte, NC, US

Application Deadline: N/A

Apply Here

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