Job Description: Identify and report on recurring problems using the product information report for input into quality improvement. Job Responsibilities: Ensure all jobs card values are accurate before submitting in warranty system Ensure accurate and timely reporting on Work In Progress (WIP) Ensure staff are trained on and understand warranty criteria and labour time guide Attend regular WIP meetings and implement any resolution from this meeting Update CRM and other customer management systems Monitor and manage campaign completion and workflow by identifying machine location and arrange with closest branch to action Maintain warranty stores and ensure that all warranty parts are accounted for. Ensure that suppliers invoices are followed up by the Workshop Administrators Ensure warranties are submitted in the system timeously. Monitor and manage weekly warranty wip reports Upload new machines on CRM and SAP Ensure highest warranty recovery rate obtained on every claim Job Requirements: Ability to interact with team members Report Writing skills Matric or ABET Level 4 Good communication skills SAP added advantage Compute literacy Applicants must have a minimum of 3 years of technical related experience Supervisory experience added advantage Must be resourceful and self-motivated Job Details: Company: Bell Equipment Vacancy Type: Full Time Job Location: Kuruman Application Deadline: N/A Apply Here instantcareers.net
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