Bell Equipment Mechanic Vacancies – Warranty Administrator

Job Description:

Identify and report on recurring problems using the product information report for input into quality improvement.

Job Responsibilities:

• Ensure all jobs card values are accurate before submitting in warranty system
• Ensure accurate and timely reporting on Work In Progress (WIP)
• Ensure staff are trained on and understand warranty criteria and labour time guide
• Attend regular WIP meetings and implement any resolution from this meeting
• Update CRM and other customer management systems
• Monitor and manage campaign completion and workflow by identifying machine location and arrange with closest branch to action
• Maintain warranty stores and ensure that all warranty parts are accounted for.
• Ensure that suppliers invoices are followed up by the Workshop Administrators
• Ensure warranties are submitted in the system timeously.
• Monitor and manage weekly warranty wip reports
• Upload new machines on CRM and SAP
• Ensure highest warranty recovery rate obtained on every claim

Job Requirements:

• Ability to interact with team members
• Report Writing skills
• Matric or ABET Level 4
• Good communication skills
• SAP added advantage
• Compute literacy
• Applicants must have a minimum of 3 years of technical related experience
• Supervisory experience added advantage
• Must be resourceful and self-motivated

Job Details:

Company: Bell Equipment

Vacancy Type: Full Time

Job Location: Kuruman

Application Deadline: N/A

Apply Here

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