Monday , February 26 2024

American Airlines Career – Customer Service Agent

Website American Airlines

Job Description:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Job Responsibilities:

  • Follows internal/external policies and procedures.
  • Responds and assists during security and emergency situations.
  • Uses organizational skills to perform multiple tasks within a limited time period.
  • Meets and dispatches aircraft within established times.
  • Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
  • May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
  • Interprets government rules and requirements for domestic and international travel or cargo shipments.
  • Protects company property and revenue.
  • Depending on airport location this position may work in various weather conditions.
  • May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
  • Provides assistance with passenger check-in and cargo acceptance.
  • Provides for safe travel.
  • Provides assistance to distressed passengers and customers.
  • Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays.
  • Is self-motivated and requires minimal supervision.
  • Promotes and sells air travel to the traveling public or freight forwarders.

Job Requirements:

  • High school diploma or GED or international equivalent
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Bilingual language skills required in some locations
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Must be authorized to work in the U.S.
  • Applicable valid driver’s license as required by local authorities

Job Details:

Company: American Airlines

Vacancy Type: Full Time

Job Location: Memphis, TN, US

Application Deadline: N/A

Apply Here

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