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Website American Airlines
Job Description:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Job Responsibilities:
- In addition, the sales and service representatives will respond to caller inquiries in our non-airline related ventures as call volumes dictate
- Apply sales techniques, while providing scheduling, fare and flight information to our customers in a manner that meets the basic training and normal call guidelines
- Must display a high level of professionalism, friendliness and composure when dealing with customer including the ability to interpret and resolve customer needs
- Representatives are cross-trained to process domestic/international sales calls, including Aadvantage products
- All functions are performed within certain time constraints that are based on the average talk and work times of fellow employees.
Job Requirements:
- Minimum 25-49 wpm typing requirement
- Satisfactory attendance required
- Ability to work a variety of shifts assigned by seniority, according to operational needs
- Public communication skills, required
- High school diploma
- Ability to read, write, fluently speak and understand the native (Portuguese) and the English language
- Operation of computer terminal and standard pc keyboard required
- Ability to read, write, fluently speak and understand the Spanish language
Job Details:
Company: American Airlines
Vacancy Type: Full Time
Job Location: Sao Paulo, SP, BR, US
Application Deadline: N/A
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