Altron Jobs – Technician Support

Website Altron

Job Description:

To ensure that all the allocated and contracted development activities (Individual Development Plan) between manager and employee is successfully completed within the Altron policy and procedure framework.

Job Responsibilities:

  • Printer support and maintenance
  • To Backup Engineers for customers and support staff
  • Basic AD user and computer account Administration (Account lockouts, OU Memberships)
  • Ensure that calls are checked and updated with the latest updates until call closure
  • To assist with Smart Hands Onsite when required
  • To ensure that calls logged are followed up / escalated, serviced, and resolved within the agreed SLA
  • 3G and APN configuration
  • Ensure that contracted customer Service Level Agreements are met (resolved)

Job Requirements:

  • National Certificate Level 4 (N4) / Grade 12 (Required)
  • Modern Desktop Administrator Associate
  • Certified Azure Fundamentals
  • 2 – 4 years working experience in the IT environment
  • Certified Fundamentals

Job Details:

Company: Altron

Vacancy Type: Full Time

Job Location: Johannesburg

Application Deadline: N/A

Apply Here