
Website Altron
Job Description:
To ensure that all the allocated and contracted development activities (Individual Development Plan) between manager and employee is successfully completed within the Altron policy and procedure framework.
Job Responsibilities:
- Printer support and maintenance
- To Backup Engineers for customers and support staff
- Basic AD user and computer account Administration (Account lockouts, OU Memberships)
- Ensure that calls are checked and updated with the latest updates until call closure
- To assist with Smart Hands Onsite when required
- To ensure that calls logged are followed up / escalated, serviced, and resolved within the agreed SLA
- 3G and APN configuration
- Ensure that contracted customer Service Level Agreements are met (resolved)
Job Requirements:
- National Certificate Level 4 (N4) / Grade 12 (Required)
- Modern Desktop Administrator Associate
- Certified Azure Fundamentals
- 2 – 4 years working experience in the IT environment
- Certified Fundamentals
Job Details:
Company: Altron
Vacancy Type: Full Time
Job Location: Johannesburg
Application Deadline: N/A
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