Job Description: As a Customer Service Rep--In-Store Shopper, you'll select, sort, and unload items to complete eCommerce online orders. Job Responsibilities: Makes decisions on customers' behalf if requested item is unavailable Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers Selects merchandise from sales floor to complete customer online orders Returns extra / unwanted products to their proper in-store location Follows Standard Operating Procedures (SOPs); achieves productivity standards Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas Minimizes shrink through careful handling of product Communicates continuously with department Managers and Partners to locate product Performs eStore Curbie duties, as needed Job Requirements: Strong customer service skills; ability to work in a fast-paced environment Effective decision-making skills Ability to prioritize and handle cross-functional tasks Strong customer service skills Ability to work a flexible schedule Ability to make effective decisions on behalf of the customer with limited information Strong communication skills Qualification & Experience: High school diploma, or equivalent preferred Minimum age 16 3+ months of experience as a Curbie or related experience Experience in personal shopping a plus Completion of all required training upon hire (e.g., Alcohol Seller's Training) Job Details: Company: H-E-B Vacancy Type: Part Time Job Location: Spring, TX, US Application Deadline: N/A Apply Here instantcareers.net
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