Job Description: As a Stock Controller, you'll lead and provision a well-stocked and well-maintained department while providing superior customer service. You'll perform supervisory responsibilities, such as assisting with work scheduling, and training and developing Partners. The Stock Controller role gives you the opportunity to learn about multiple products and departments across the total store, along with leading a team, a building block to many other jobs, making a career for you at H-E-B. Job Responsibilities: Leads the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality) Answers customer questions regarding products; assists them with selections; addresses complaints; resolves problems Gives input on writing schedules; reports out on overnight time and attendance Merchandises products effectively Ensures compliance with inventory management SOPs and processes (e.g., MSI / MSR/ scan full case backstock) Uses technology and data to manage inventory and in-stocks Communicates with DSD vendors Complies with departmental SOPs and store operating procedures; ensures other Partners comply Communicates the -state of the team- (performance, operations, morale, department needs, inventory) to Department Manager and Leader; may provide formal input on Partner performance Provides excellent customer service; models / coaches on superior customer service and hospitality Coaches / develops Partners; assists with new hire onboarding and training Carries the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager Leads the overnight stocking team to include delegating and directing work, motivating Partners; holds team accountable for meeting expectations; manages conflict or escalates to appropriate Leader Leads to / trains on 100% in-stocks, rotation, and fully-filled displays Job Requirements: Ability to remain adaptable and help others through change Ability to work well with others Minimum age 18 (mandatory) Motivation to grow and learn with the company Ability to communicate with team, including verbal and written communication skills Strong communication, interpersonal, and customer service skills Ability to operate pallet jack / baler Ability to plan, prioritize, and delegate as work changes Understanding of technology Completion of forklift / power jack training Ability to anticipate change and plan for execution accordingly Ability to work overnight schedules Experience leading an overnight team, or large teams in other areas of the business (preferred) 3+ months of experience in stocking or customer service Ability to manage multiple priorities and shift focus between tasks Job Details: Company: H-E-B Vacancy Type: Full Time Job Location: Buda, TX, US Application Deadline: N/A Apply Here instantcareers.net
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