Job Description: To provide world class service by attending to Bulk Teller transactions, Treasury movements and by referring cross sell opportunities to sales staff. Job Responsibilities: Manage Bulk Teller limit by transferring surplus cash to treasury according to policy. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture building initiatives (e.g. Surveys etc.). Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank. Achieve business strategy (e.g. Green Strategy) by participating and supporting corporate responsibility initiatives. Act as Brand ambassador by displaying appropriate behaviour and Nedbank values. Prevent fraud, minimise risks and losses by working accurately; referring discrepancies with client authentication and procedures, and any occurrences outside of policy to the Team Leader. Ensure accuracy and prevent fraud, minimise risks and losses by authenticating clients, transactions and by following relevant procedure and policies. Comply with risk standards and take corrective action (i.e. investigations of inter-teller transfers) by confirming actual cash on hand and bank cheques on hand balances (i.e. include branch holdings / treasury) against system balances, at start of day, end of day and at regular intervals. Job Requirements: Managing customer expectations Performing teller transactions Matric / Grade 12 / National Senior Certificate with commercial subjects. Relevant product knowledge Customer service principles Matric / Grade 12 / National Senior Certificate Interacting with external customers Interacting with diverse people Essential Qualifications - NQF Level Job Details: Company: Nedbank Vacancy Type: Full Time Job Location: Cape Town, Western Cape, South Africa Application Deadline: N/A Apply Here instantcareers.net
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