Job Description: At Tesla, our Tesla Advisor 2 consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.As a Tesla Advisor 2, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them. Job Responsibilities: Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level Execute customer documents on delivery day Perform additional responsibilities as assigned to meet business needs Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets Effectively present and sell and support the delivery and installation the entire Tesla eco-system Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership Job Details: Company: Tesla Vacancy Type: Full Time Job Location: New York, NY, US Application Deadline: N/A Apply Here instantcareers.net
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