Job Description: H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $26 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience.As an Order Taker/Runner, you'll play a key role in the overall H-E-B Restaurant guest experience by providing positive and memorable service while you take guest orders, prepare drinks, deliver food, and maintain cleanliness of the dining area and patio.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Omnichannel Retailing Company. Job Responsibilities: Builds strong relationships with customers in varying situations Processes cash, check, debit, and credit transactions accurately and quickly Uses suggestive selling techniques / merchandises effectively to meet guest needs and build department sales Interacts positively with customers in person, on the phone, or through technology Assists with catering orders as needed Takes orders from customers; assists with menu / beverage selections, including alcoholic beverages Provides detailed information on menu items and specials, and beer and wine Serves food, drink, and products to guests Addresses complaints; resolves problems in a way that builds relationships Models teamwork to ensure a great guest experience Prepares, packages, merchandises product Assists in technical areas as needed Job Requirements: Ensures compliance with TABC regulations Maintains beverage station and bar areas Maintains sanitation in food / beverage prep areas and display cases Properly handles, operates, and maintains equipment Ensures compliance with department and Store standard operating procedures Buses / cleans tables; performs deep clean of dining, ordering, bar areas, as needed Performs other duties as assigned Qualification & Experience: Minimum age 18 (mandatory) 1+ years of experience in customer service Experience in restaurant Point of Sale (POS) systems (preferred) Completion of Alcohol Seller Training / Cash Handling training upon hire Job Details: Company: H-E-B Vacancy Type: Full Time Job Location: Lubbock, TX, US Application Deadline: N/A Apply Here instantcareers.net
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