Uber Careers Near Me – Risk Investigation

Job Description:

In this role, you will provide support to our key users and create a flawless experience to build trust and encourage customer dedication. A key part of this role will be to provide service to members of Uber’s Leadership Team. As a Community Specialist, you will provide thorough, detailed support using various support platforms (email, chat, phone) to develop case details, analyze information, and provide recommendations to key stakeholders.

Job Responsibilities:

• Be a subject matter authority
• Work in tandem with LOB managers to reduce their error rate.
• Help Deep dive and analyze to find trends and the root cause of Process gaps.
• you will own support processes that can be highly sophisticated, urgent, and sensitive.
• Supervise and check quality for assigned BQ.
• Identify root causes and improvement opportunities in processes and policies.

Job Requirements:

• Strong written and verbal communication skills including the ability to listen effectively and to authoritatively voice concerns diplomatically.
• Graduation, Minimum One Year’s Experience Of Handling Risk Investigations
• Able to establish trust and effective working relationships with others
• Customer empathy – You have a deep understanding of the user experience and the ability to resolve customer support requests in outstanding and creative ways.

Job Details:

Company: Uber

Vacancy Type: Full Time

Job Location: Hyderabad, Telangana, India

Application Deadline: N/A

Apply Here

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