Petco Careers – Merchandise Ops Leader

Job Description:

Promotes and ensures the efficient and effective merchandising and inventory management operations of the store. Ensures all merchandise is accurately received, priced, stocked and backroom is maintained per Petco operational standards. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Helps ensure the store achieves the Petco established goals and metrics.

Job Responsibilities:

• Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards.
• In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock.
• Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence.
• Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets.
• Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
• Ensures highest productivity levels are achieved for receiving, processing and stocking.
• Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
• Adheres to Veterinary Protocol for all sick animals.
• Ensures 100% pricing accuracy, including verifying all pricing labels are posted and are accurate with regard to correct price and current offer date.
• Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards.
• Ensures that the store is well-stocked and inventory counts are accurate.
• Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.
• Ensures the facilitation and accuracy/integrity of the Blue Dot Program.
• Ensure that unforgivable items are in stock at all times.
• Ensures that the store is opened and / or closed in accordance with established policies and procedures.
• Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
• Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data.
• Assists the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.
• Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy.
• Communicates all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels,
• Performs all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed.
• Provides quick and courteous service to all guests by utilizing the GUEST+ Model throughout the store.

Job Details:

Company: Petco

Vacancy Type: Full Time

Job Location: Gloucester, MA, US

Application Deadline: N/A

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