Patagonia Career Opportunities – Customer Experience Guide – Reno

Job Description:

You focus on building relationships. You share your knowledge of core sports and products, your passion for the community and your efforts to protect the local environment. You contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism. All employees are encouraged and empowered to solve problems creatively and put the customer’s needs at the center of everything we do.

Job Responsibilities:

• You participate in the annual local granting process.
• You handle product returns in the spirit of our Ironclad Guarantee.
• You merchandise the store during downtimes: folding, hanging, steaming and stocking.
• You support and strive to achieve all store goals.
• You extend invitations for future brand engagement.
• You engage customers and inspire them to get involved.
• You maintain a positive attitude at all times.
• You use the company’s mission and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
• You determine and meet the specific needs of each customer with kindness and creativity.

Job Requirements:

• Continually able to walk up and down a staircase carrying boxes, products and other necessary items.
• Able to safely lift boxes up to 55 pounds.
• Able to stand/walk for extended periods of time on the sales floor.
• Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean.
• Comfortable climbing ladders.
• Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising.

Job Details:

Company: Patagonia

Vacancy Type: Full Time

Job Location: Reno, NV, US

Application Deadline: N/A

Apply Here

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