
Website Old Navy
Job Description:
The Loss Prevention Agent is responsible for protecting the assets of the company, including the associates through prevention, awareness, communication and deterrence. The Loss Prevention Agent ensures the customer experience through providing a “Crime Free Store” by making safe apprehensions, deterring internal and external theft, as well as, assisting in providing a safe shopping experience. The Loss Prevention Agent is responsible for the timely training of all new hires on Loss Prevention policies and procedures. The Loss Prevention Agent will work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.
Job Responsibilities:
- Recover assets and / or make safe apprehensions following company apprehension policies.
- Work with store personnel to identify inventory shortage opportunities and recommend solutions.
- Audit compliance to physical security standards (EAS, leather locks, doors, etc.)
- Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.
- Recover assets and / or make safe apprehensions following company apprehension policies.
- Audit compliance to company operational procedures.
- Complete all necessary Loss Prevention documentation
- Identify and report organized crime rings to the Organized Retail Crime Manager.
- Participate in storewide and individual sales associate meetings.
- Participate in the on boarding process of new hires.
- Training on Operational Audit to ensure Operational Excellence..
- Maintain in store complete case paperwork, and ensure completion in a timely manner.
- Work with and train management team to ensure operational compliance
- Ensure Loss Prevention Awareness Center is current and up to date.
- Create and maintain awareness by promoting available resources (Code of Business Conduct Hotline, LP awareness center, etc.)
- Demonstrates and acts in accordance with Gap Inc. Purpose, Values and Behaviors
Job Requirements:
- Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines.
- Must be able to lift and carry 20lbs.
- Regular time and attendance is an essential function of the job.
- Must be able to stand / walk sales floor for 8 hours at a time.
- Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
Qualification & Experience:
- General operating knowledge of retail CCTV systems
- High School diploma or equivalent desired.
- 1-2 years or retail experience preferred.
- State certification required, where applicable
Job Details:
Company: Old Navy
Vacancy Type: Full Time
Job Location: Vacaville, CA
Application Deadline: N/A
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