HEB Jobs – Business Center Representative

Job Description:

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Business Center Representative, you’ll provide superior customer service and perform accurate, efficient tasks related to Business Center services.Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Job Responsibilities:

• Provides superior customer service with etiquette and a positive attitude
• Answers phone calls appropriately; handles customer concerns and complaints
• Researches discrepancies; assists with Customer inquiries
• Uses knowledge and suggestive selling techniques to build department / Store sales

Job Requirements:

• Strong customer service skills
• Able to work in a fast-paced and demanding environment, with attention to detail in precise tasks
• Ability to work with Partners and customers and stay attentive to their needs / concerns
• PC skills, including Outlook (email) and Intranet navigation
• Ability to remain composed in stressful situations

Qualification & Experience:

• Minimum age 18 (mandatory)
• High school diploma, or equivalent
• Experience as a Checker (preferred)
• Completion of Alcohol Seller’s Training (AST)
• Completion of Money Service Business (MSB) training

Job Details:

Company: H-E-B

Vacancy Type: Full Time

Job Location: Round Rock, TX, US

Application Deadline: N/A

Apply Here

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