Job Description: The role will involve learning how to assist customers with vehicle maintenance queries over the phone. Working alongside our current team of Fleet Coordinators you will learn how to schedule, plan, monitor and pro-actively control all routine maintenance. The training will also cover managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service. Job Responsibilities: You will be able to demonstrate a keen work ethic and be looking to work in a fast paced environment. We are looking for an organised and proactive individual with excellent communication skills, who enjoys problem solving and working with customers and colleagues alike to ensure an exceptional customer experience. We are proud to say we have been in The Times list of Top 50 Employers Where Women Want to Work every year since its inception, and have been honoured with many other awards along the way. This role offers fantastic progression opportunities via our in house training and development programmes. We encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. Job Requirements: Employees working in a home/office hybrid role must have a permanent residence with a designated working space (home office, spare room etc) which is clean, ventilated and free from any form of distraction or excessive background noise. Regardless of your socio-economic background or educational history, Enterprise will always look at how you perform against our competencies and will judge you on that alone. Transport/Fleet Maintenance/Vehicle Rental experience would be beneficial, although full training will be provided. Please let us know how if there is any way we can make the process easier for you. Job Details: Company: Enterprise Rent-A-Car Vacancy Type: Full Time Job Location: Manchester, England, United Kingdom Application Deadline: N/A Apply Here instantcareers.net
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